The Campus Card Access System is being upgraded over the period of December 21st 2016 – January 6th, 2017. Please email the Card Access Administrator at email@example.com with any questions or to report problems. There is also a new process for requesting changes to access for individuals and groups or temporary changes for events:
If you need to request a change, an email should go to your Department Chair or Director with details concerning:
Names of people needing access changes, if applicable
What door(s) are involved (building and room number/name)
Days and times access should be granted.
Sometimes a request does not exactly fit this model – an event may require a door or building to be unlocked for a certain period of time, or perhaps a time schedule for a door has to be changed for a college break, etc. This is not a problem, but as much detail as possible is important in order to be able to accurately and quickly process the request.
In the case of group access assignment requests (most often collections of students based on class, club or program affiliation) it is critical to have complete information, with first name, last name, middle initial if possible (we have a surprising number of pairs of people the the same first and last names) and in cases of very long rosters, the relevant A0#. If access is not open-ended, an expiration date is very much appreciated.
If the Department Chair / Director (or in some cases their designee) approves the request, they would then forward the request to firstname.lastname@example.org with a Cc to the relevant Building Coordinator (see the Facilities website at http://www.oneonta.edu/facilities/ for a list of Building Coordinators). It is sometimes important to confer with the Building Coordinator regarding certain kinds of change requests ahead of time. This depends a great deal on which building, door and proposed change is involved.
The Card Access Administrator will follow up on the request if additional information, clarification or approval is necessary, and once the request is closed out, an email confirmation will go back to all concerned regarding its disposition. The email thread is then archived to preserve a record of the request.
Please feel free to contact Phil Bidwell directly if you have any questions about the conversion process, change requests or anything else related to Card Access.